Session 276

Performance Measurement Tools: A Review of Progress

Track M

Date: Sunday, October 7, 2012


Time: 11:15 – 12:30

Interest Group Panel

Room: Meeting Hall IV (b)

Session Chair:

  • Deborah Philippe, HEC-Lausanne


It has been 25 years since Analog Devices developed the first Balanced Scorecard. This was subsequently adopted and commercialized by Robert Kaplan and David Norton. The Balanced Scorecard method has had a significant impact on how performance measurement is conducted in organizations. It has not of course been the only tool for measuring organizational performance developed over this period - with the Performance Prism and the Strategic Factor System, which produces a Focused Scorecard, being two others. The purpose of this workshop is to review the tools that have been developed, both before and since Analog Devices' contribution, and consider where to from here. The workshop's purpose is also to raise awareness of the importance of performance measurement in strategic management.

All Sessions in Track M...

Sun: 08:00 – 09:15
Session 126: Entrepreneurship & Stakeholders - The Future Research Agenda
Sun: 11:15 – 12:30
Session 276: Performance Measurement Tools: A Review of Progress
Mon: 08:00 – 09:15
Session 106: Why do Firms do Bad Things and What Do We Know about It?
Mon: 09:30 – 10:45
Session 15: Human Factors in Stakeholder Strategy
Mon: 13:30 – 14:45
Session 12: Effective Stakeholder Management
Session 138: Value Creation & Appropriation: Take the money and run
Mon: 16:30 – 17:45
Session 113: Large Shareholders are Doing it for Themselves
Tue: 08:00 – 09:15
Session 11: Stakeholders and Corporate Social Performance
Tue: 11:00 – 12:15
Session 117: Heterogeneous Owner Types and their Influence
Tue: 14:15 – 15:30
Session 182: Challenges for Stakeholder Management
Tue: 15:45 – 17:00
Session 10: Stakeholders and Crisis Performance
Tue: 17:30 – 18:45
Session 13: The Problem of Performance in the Theory of the Firm:

Strategic Management Society